Your safety and comfort is important to us. Please spend your time a little bit to read this information
1. you will enjoy very nice spots to snorkel, but please be aware that some of the spots have a very strong current. Examine the water first and if you are not sure, ask the captain.
2. Visiting Loh Buaya and Loh Liang must be accompanied by a ranger and the fee entrance shall be paid in the Ranger's office. The fee is outside of our package fares. Komodo can run fast and they are poisonous. Health facilities in Flores are very basic and limited, in case of an accident, emergency evacuation to Bali might be required. Our advice is to always be on your guard, don't provoke them and follow the ranger's instructions. Women with period must disclose their information at the office.
Terms & Conditions
Every guest who rents our boat through Laba Laba Boat is deemed to have agreed to the entire contents of the provisions of the rules mentioned below. The following conditions automatically apply as contracts and guests are deemed to have read and understood them after the guest pays the down payment. Please read the terms and conditions below carefully before using our service.
Cancellation Policy: We cannot control the weather. Although we have set the tour plan for each trip, a detour or change of destination might occur because of the weather condition and for safety reasons. No matter what, your safety is still our main priority. If due to extreme weather and/or Boat's technical difficulties and we decide that it's too dangerous to go sailing, we will return all of your money that has been paid to us. We will not return the other expenses that you have been paid to another third party outside Laba-Laba boat services, such as plane tickets, hotel reservations, etc.
Booking Method: After you specify state your sailing date, we will first check the availability of the date. After we confirm the date in writing, we will send a separate email through a financial company that will facilitate the credit card transaction (Payment Gateway Company) named DOKU PAYBUDDY. The down payment is paid via credit card and we only accept VISA, MASTERCARD, and JCB. Currently, we cannot accept American Express. We also accept Bank Transfer method.
Payment: The down payment amount is 50% of the total price, and it’s non-refundable and the date cannot be rescheduled. The final payment of 50% must be paid at the latest once you meet our Captain on the boat, and it could be settled again through online credit card payment again or by cash payment. In terms of Cash Payment, we only accept Indonesian Rupiah or USD.
Valuables and Security: Regarding the Guest’s valuable belongings, please always put your valuable belonging to the safest place you have in your cabin. Put your luggage in your cabin. When you leave the boat, please put your devices and other devices in your cabin. In no case will Laba Laba Boat, the owner or the owner’s representative individually or collectively be liable or responsible for the loss of or damage to your belongings.
Damage of the Boat and/or other Boat's property: Except if you book our service on another marketplace such as Tripadvisors, Booking.com, Get My Boat, etc, we won't require you to provide any kind of Deposit Payment. However, it is mandatory for every guest Please to handle our Boat with care and with proper use. Guests shall be fully responsible immediately for any damage caused by their own improper use.
Responsibility or Liability: Neither Laba Laba Boat, the owner nor the owner’s Representative accepts any responsibility or liability for:
(i) any delay or cancellation of the booking as a result of war, threat of war, riot or civil strife, strike, demonstration, terrorist activity (threatened or actual), natural disaster, national emergency, state travel lockdown, fire, sickness, weather conditions, action at an airport or port by any government or public authority, technical problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns, or any technical, structural, electrical, plumbing or other problems or difficulties with the Boat which make it unsafe or unusable, or any other circumstances which amount to ‘force majeure’ or Acts of God, or other events beyond the owner’s control.
(ii) any damage, inconvenience or additional expenses, physical injury, sickness, death, loss, incurred by the guest, their party or visitors which shall be out of or beyond our control;
In no case will Laba Laba Boat, the owner or the owner’s representative individually or collectively be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid.
Jurisdiction: This agreement will be governed by the laws of Indonesia. In the event of controversy arising from the booking that cannot be resolved amicably between the parties, both parties agree to exclusively refer the matter to the jurisdiction of the Indonesia courts.
By making its booking request, the Guest agrees that these terms and conditions have been read, understood and have been accepted and agreed to by the Guest without reservation and without exception.
If any of the conditions of this Terms & Condition clauses are or become or are deemed to be invalid, or if there is any omission from any terms and conditions, the remaining terms and conditions will remain valid and enforceable and cannot be contested.